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    Incentive Tours — Mercury Pacific group ground handling

    Incentive-Reisen

    Inspiring reward programmes that motivate and delight

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    Reward programmes that motivate top performers and turn business milestones into stories they will tell for years.

    Mercury Pacific designs and operates high-impact incentive tours across New Zealand and Australia. From boutique groups of 20 to flagship programmes of 500+, every itinerary is engineered to deliver wow moments, on-brand experiences and measurable ROI for your business.

    We combine end-to-end event production with deep destination knowledge — so your delegates step off the plane into a seamless, surprise-and-delight journey, and your team gets a single accountable partner from concept to wrap-up.

    20–500+
    Group sizes
    25
    Years experience
    100%
    Tailor-made
    24/7
    On-tour support

    Signature Experiences

    The Moments That Make A Programme

    Vineyard Galas

    Private cellar-door dinners in Marlborough, Hawke's Bay, Barossa, Yarra and Margaret River.

    Adventure Rewards

    Helicopter alpine landings, jet boating, Great Barrier Reef dives, Tasmanian wilderness lodges.

    Signature Moments

    Sydney Opera House private receptions, Hobbiton banquets, glacier picnics, Outback under-the-stars dinners.

    Themed Events

    Māori cultural welcomes, Aboriginal storytelling, harbour fireworks, masquerade and gala nights.

    Wellness & Retreats

    Luxury lodge stays, geothermal spa days, yoga at sunrise, mindfulness in native bush settings.

    Team Building

    America's Cup yacht racing, vineyard challenges, Māori haka workshops, reef conservation activities.

    Full-Service Delivery

    What's Included In Every Programme

    Programme design

    Concept, theming and creative direction tailored to your brand and KPIs.

    Luxury accommodation

    5-star hotels, exclusive-use lodges and boutique properties handpicked for each group.

    VIP transfers

    Limousines, private coaches, helicopter and seaplane charters where the wow factor matters.

    Curated dining

    Hatted-chef menus, exclusive venues and immersive food and wine experiences.

    Gifting & branding

    On-pillow gifts, branded welcome packs and locally crafted keepsakes.

    Awards & gala nights

    Full event production — staging, AV, entertainment, MCs and theming.

    Photography & video

    Professional capture so delegates relive — and share — the experience.

    Risk management

    Insurance, medical cover, contingency planning and 24/7 on-tour support.

    Why Mercury Pacific

    Partners Who Sweat The Details

    Incentive programmes carry real expectations — top earners, key clients, board-level visibility. We treat every brief with that weight, and we deliver because we own every link in the chain.

    • Designing reward programmes across NZ and Australia since 2001
    • Direct relationships with luxury lodges, vineyards and exclusive venues
    • In-house event production team — not outsourced
    • Transparent per-pax costing with no hidden mark-ups
    • Single point of contact from brief to debrief
    • Sustainable supplier choices on request

    How We Work

    From Brief To Standing Ovation

    1. 1

      Discovery brief

      We unpack your audience, objectives, budget, dates and the behaviours you want to reward.

    2. 2

      Creative concept

      Two to three themed programme directions with hero moments, sample itineraries and indicative costs.

    3. 3

      Detailed design

      Locked itinerary, costed line by line, supplier contracts, risk and contingency plans.

    4. 4

      Delegate engagement

      Save-the-dates, microsites, pre-trip comms and personalised packs to build anticipation.

    5. 5

      On-tour delivery

      Dedicated tour director plus on-ground crew — your team enjoys the programme, we run it.

    6. 6

      Post-programme wrap

      Highlight reel, feedback report and ROI debrief for your next campaign.

    "Mercury Pacific delivered an incentive programme our top performers still talk about. Flawless logistics, genuinely surprising moments, and a team that felt like an extension of ours."

    Incentive Programme Client, Asia-Pacific

    Planning your next incentive programme?

    Share your brief and we'll come back with creative concepts and indicative costs.

    Request a Proposal

    What we deliver for incentive programmes

    Mercury Pacific has designed and delivered incentive travel in New Zealand and Australia since 2001 for corporate planners, incentive houses, travel agents and wholesalers. We handle the ground programme end to end: meet-and-greet, private transfers and coaches, hotel and lodge accommodation, gala dinners and award nights, signature activities, local guides, gifting and on-tour staff. Our operations team supports the group 24/7, and every element is quoted on net rates.

    Incentive programmes succeed on hero moments — a private vineyard dinner, a helicopter landing on a glacier, a harbour cruise or a Māori cultural welcome — balanced with free time and well-paced logistics. We design that balance around your company's goals and the profile of your qualifiers.

    How an incentive brief is quoted

    Share your objectives, approximate number of qualifiers and partners, preferred travel window, budget guidance, programme length and any must-have experiences or branding requirements. We respond with one or more programme concepts, a day-by-day itinerary and a costed net-rate proposal, then refine venues, hotels and activities with you until the programme is right. After confirmation we contract suppliers, prepare run sheets and contingency plans, and work with your team on delegate communications.

    Group sizes, lead times and where we go

    We run incentive groups from small top-performer trips of a dozen guests to programmes of several hundred, using multiple coaches, venues and hotels where needed. Because exclusive venues and premium hotels book early, we recommend briefing us as far ahead as you can — particularly for New Zealand and Australian summer and for larger groups — although shorter lead times can often be accommodated.

    Popular incentive regions include Queenstown, Rotorua, the Bay of Islands, Christchurch and Canterbury in New Zealand, and Sydney, Melbourne, the Great Barrier Reef, Uluru and Tasmania in Australia. Programmes can combine both countries.